Social listening API
Hear what people say about you, on every platform at once.
Mentions of a brand are spread across seven platforms, each with its own format. SocialHz searches each of them and returns every post with the same fields, so one table holds them all.
Every answer comes summed up: how many posts, when they were posted, how much engagement they got, the most engaging posts, the most active authors and the hashtags people use. Ask for sentiment and each post is judged positive, neutral or negative.
In their own words
Real comments from Reddit, quoted as written. Usernames are left out.
“…if you just need keyword alerts there's a few ways to rig it up with rss feeds or the api's but it gets messy quick”
“Off-the-shelf social listening tools fail here for two reasons: they drown you in keyword noise instead of classifying actual buyer/recommendation intent, and if you auto-post replies via API, platforms shadowban the accounts within days.”
“I’ve always suggested things based off of comments I’ve seen from companies’s social media ads and even app reviews for companies I’ve worked. They’re rarely even considered in my experience.”
Where the money is
Sell monitoring to your clients, or stop paying for seats on a listening tool.
Who pays for it: Agencies that bill monitoring retainers, Brand and PR teams, Customer support leads.
- Resell it as a retainer. An agency runs the same calls for every client and sends each a weekly report: mentions, sentiment, the posts that need a reply. The data costs credits; the report is billed monthly.
- Pay per page, not per seat. Listening suites charge for seats and tracked keywords. Here you pay for the pages you fetch, and everyone who needs the posts reads them from your own table.
- Answer before it spreads. Search with `sort_by=recent` every hour and a complaint reaches support while one reply still fixes it, instead of after it has been shared.
An agency reselling monitoring
- Clients: 10
- Retainer per client, a month: $500
- Brands or keywords per client: 3
- Platforms searched: 7
- Searches a day: 4
- Billed a month: $5,000
- Billed a year: $60,000
- Credits a month: 25,200 credits
How it works
- Search each platform. Send your brand or topic to the search endpoint, one platform per call, with `sort_by=recent` to see the newest first.
- Add sentiment. `get_sentiment=true` judges each post from its text at no extra credit. `sentiment=negative` keeps only the posts that need your attention.
- Page through. Send `next_cursor` back as `cursor` until `has_more` is false. `progress` tells you how far you have got and what the next page costs.
- 7 platforms in one data shape
- Sentiment for every post
- A summary with every answer
- 1 credit per page, failed pages free
Newest Reddit posts about a brand, with sentiment
GET /api/v1/search?platform=reddit&query=your%20brand&sort_by=recent&get_sentiment=truePlatforms
Questions people ask
Which platforms does it cover?
X, Instagram, TikTok, YouTube, Facebook, LinkedIn and Reddit. Every post comes back with the same fields, whichever platform it's from.
Is this a social listening tool or an API?
An API. You send the search and get the posts as JSON, so the mentions go into your own dashboard, sheet, CRM or alerts instead of another tool to log in to.
Can I get new mentions as they happen?
Save a search as a run that repeats every hour, every 6 hours or every day, and collect each run's posts.
Does it work for languages other than English?
Each post comes with its language, so you can split results by it. Sentiment is judged from the text; check mixed-language posts, such as Hindi and English in one comment, by hand.
What does it cost?
1 credit per page of search results, and a page that fails costs nothing. Sentiment is included at no extra credit. A new workspace gets a 7-day free trial.